• Discrimination Is Against the Law

    Wellmont Health System complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Wellmont Health System does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

    Wellmont Health System:

    • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
      • Qualified sign language interpreters
      • Written information in other formats (large print, audio, accessible electronic formats, other formats)
    • Provides free language services to people whose primary language is not English, such as:
      • Qualified interpreters
      • Information written in other languages

    If you need these services, please ask a registration staff member to assist you in contacting switchboard at one of our hospital facilities.

    If you believe that Wellmont Health System has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

    Risk Management
    1905 American Way
    Kingsport, TN 37660
    Phone 423‑230‑8200
    Corporate Compliance and Ethics Hotline: 800‑500‑0333 

    You may also contact us via e-mail here

    You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Risk Management is available to help you. 

    You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: 

    U.S. Department of Health and Human Services
    200 Independence Avenue, SW
    Room 509F, HHH Building
    Washington, D.C. 20201
    800‑368‑1019, 800‑537‑7697 (TDD)
    Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

  • Non-English Language Assistance

    ATTENTION: If you speak one of the languages listed below, assistance services, free of charge, are available to you. Please inquire at your registration area or call 423‑224‑4000.

    ATENCIÓN: Si usted habla español, servicios de asistencia lingüística, de forma gratuita, están disponibles para usted. Por favor, pregunte en su área de registro.

    주의 : 당신이 한국어, 무료 언어 지원 서비스를 말하는 경우 사용할 수 있습니다. 등록 지역에서 문의하시기 바랍니다.

    Chú ý: Nếu bạn nói tiếng Việt, các dịch vụ hỗ trợ ngôn ngữ, miễn phí, có sẵn cho bạn. Xin hỏi tại khu vực đăng ký của bạn.

    注意:如果你说中国话,语言协助服务,免费的,都可以给你。请您注册区咨询。

    注意:如果你說中國話,語言協助服務,免費的,都可以給你。請您註冊區諮詢。

    تنبيه: إذا كنت تتكلم العربية، وخدمات المساعدة اللغوية، مجانا، تتوفر لك. يرجى الاستفسار في منطقة التسجيل الخاصة بك.

    Pansin: Kung magsalita ka Tagalog, wika serbisyo ng tulong, nang walang bayad, ay magagamit sa iyo. Sumangguni sa inyong registration lugar.

    አዳምጥ: አማርኛ, ከክፍያ ነፃ የቋንቋ እርዳታ አገልግሎቶች, የሚናገሩ ከሆነ, ለእርስዎ የሚገኙ ናቸው. የምዝገባ ቦታ ላይ ለመጠየቅ እባክህ.

    توجه: اگر شما فارسی، خدمات کمک زبان، رایگان صحبت می کنند، در دسترس شما هستند. لطفا در منطقه ثبت نام خود را پرس و جو.

    ATTENTION: Si vous parlez français, les services d'assistance de langues, gratuitement, sont à votre disposition. S'il vous plaît se renseigner auprès de votre zone d'enregistrement.

    توجہ: اگر آپ اردو زبان کی مدد کی خدمات، مفت کے انچارج بولتے ہیں تو، آپ کو دستیاب ہیں. آپ کی رجسٹریشن کے علاقے میں پوچھ گچھ کریں.

    ВНИМАНИЕ: Если вы говорите России, переводческие услуги, бесплатно, доступны для вас. Пожалуйста, задавайте вопросы в вашей зоне регистрации.

    ACHTUNG: Wenn Sie Deutsch sprechen, Sprachassistenzdienste sind kostenlos, zur Verfügung. Bitte erkundigen Sie sich bei Ihrer Registrierungsbereich.

    ध्यान दें: आप हिंदी, भाषा सहायता सेवाओं, नि: शुल्क बोलते हैं, तो आप के लिए उपलब्ध हैं। कृपया अपना पंजीकरण के क्षेत्र में पूछताछ।

    注意:あなたが日本語を話す場合は、無償で言語支援サービスは、あなたにご利用いただけます。ご登録エリアでお問い合わせください。

    ધ્યાન: તમે ગુજરાતી ભાષા સહાય સેવાઓ વિના મૂલ્યે, વાત, તો તમે કરવા માટે ઉપલબ્ધ છે. કૃપા કરીને તમારી નોંધણી વિસ્તાર ખાતે પૂછપરછ.

    দৃষ্টি আকর্ষণ: আপনি বাংলা, ভাষা সহায়তা সেবা, নিখরচা কথা বলতে পারেন, আপনার জন্য উপলব্ধ. অনুগ্রহ করে আপনার নিবন্ধীকরণ এলাকায় জিজ্ঞাসা.

    Ntị: Ọ bụrụ na ị na-ekwu okwu Igbo, asụsụ aka ọrụ, n'efu, dị ka gị. Biko, jụọ ajụjụ na ndebanye aha gị na mpaghara.

    Akiyesi: Ti o ba sọ Yorùbá, èdè iranlowo iṣẹ, free ti idiyele, ni o wa wa si o. Jọwọ se iwadi ni rẹ ìforúkọsílẹ agbegbe.

    ຄວນລະວັງ: ຖ້າຫາກວ່າທ່ານເວົ້າພາສາລາວ, ການບໍລິການການຊ່ວຍເຫຼືອພາສາ, ເສຍຄ່າໃຊ້ຈ່າຍ, ແມ່ນມີໃຫ້ເພື່ອທ່ານ. ກະລຸນາສອບຖາມຢູ່ໃນເຂດພື້ນການລົງທະບຽນຂອງທ່ານ.